Contact Us

Contact Aleph 2.0

For Aleph 2.0 support, Runway Aleph 2.0 workflow questions, policy questions, business inquiries, or general website feedback, contact us at help@aleph20.online.

Email

Primary contact method

Email is the main support channel for Aleph 2.0. Please include the page, task, checkout, or video editing workflow you are asking about so the issue can be reviewed efficiently.

Contact address: help@aleph20.online

Operator

Project information

Aleph 2.0 is run by an independent developer based in China and operated through aleph20.online as an independent AI video editing workflow site.

Questions about the website, dashboard access, terms, privacy, or product direction can all be sent to the same support email.

Before You Email

Helpful details to include

  • Your contact email and the page or feature you are asking about.
  • Any relevant task ID, error message, or screenshot if the issue is technical.
  • Whether your request is about support, privacy, terms, or general feedback.